Return & Refund Policy
Thanks for shopping at Anima Collective.
If you are not entirely satisfied with your purchase, we're here to help.
Anima Collective will not offer refunds for change of mind. Refunds will only be considered for faulty or damaged items.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, you must email us with your order details and valid reason for your return. Your item must be unused and in the same condition that you received it.
No refunds will be processed for custom orders or change of mind.
Your item must also be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us.